FAQ
FAQ
FAQ
We support a wide range of popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Tether (USDT), BNB, and TRON (TRX), with additional cryptocurrencies available. The full list of supported assets can be found on the Deposit page and may be updated from time to time.
All funds deposited are subject to the industry standard of 1x turnover requirement before approve of withdrawal may be processed. Please note that funds awarded as a "bonus" such as when receiving free credit bonus, will be awarded directly into the bonus wallet. Users are required to clear the turnover using the bonus funds in gameplay. When unlocked, it will be moved to your main wallet and be available for withdrawal. Above terms do not apply to rewards that are given in cryptocurrency such as rakeback. These are directly available for withdrawal as real funds.
Yes. All games are provided by licensed game providers or use independently verified Random Number Generators (RNGs) or Provably Fair technology where applicable. You can review each game's fairness information before playing.
We do not charge any fees for cryptocurrency deposits. Withdrawal fees, where applicable, are determined by the relevant blockchain network and will be displayed before you confirm your transaction. The charges will never be more than a flat rate of ~1$. If you choose to exchange one cryptocurrency for another within the platform, exchange fees will apply. These fees are quoted at the time of the transaction by our third-party cryptocurrency providers before you confirm the exchange.
CCC.io reserves the right to request identity if we detect or suspect game abuse, fraudulent activity, or irregular betting. All deposits are screened using third-party blockchain analytics. If funds are flagged as originating from a high-risk or non-compliant source, the account will be suspended immediately pending review. We may require additional documentation, including proof of source of funds, before the account can be reinstated. For more information, Please refer to our Terms Of Service.
We use industry-standard security measures to help protect customer funds and accounts. We also recommend enabling two-factor authentication (2FA) and using a secure personal wallet whenever possible.
